Clinic Policies

Limited Income Discount

We offer a two-tier pricing system. The limited income tier is based on income qualifications. In order to be eligible for the limited income discount, clients must fill out the financial assistance portion of the new client form annually and provide dated documentation of any government assistance they receive. Accepted government assistance programs include:

●     Medicaid / Medicare

●     WIC / EBT / Food Stamps

●     Rite Care

●     SSDI / SSI (Supplemental Security Income)

●     Subsidized Childcare

●     TDI

●     Heating Assistance

●     Subsidized Housing

This information is coupled with your annual household income in order to determine eligibility. Our annual household income guidelines align with the HUD Extremely Low-Income Limit (ELIL).

Spay/Neuter Policy

All patients of the RISPCA Animal Health Center must be spayed or neutered within 6 months of their first appointment unless deemed medically exempt by one of our veterinarians. Refusal to adhere to this policy will result in termination of the client’s limited income discount if applicable. Unaltered patients can continue to receive care at the full retail price.

Payment

Payment is required at the time of service. We accept cash, VISA, Mastercard, and American Express, we do not accept Care Credit or personal checks. While we do not offer payment plans in house, we are now partnered with Scratchpay.